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Voice Analytics Market Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2019-2026

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Voice Analytics Market Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2019-2026

September 10
17:05 2019
“Voice Analytics Market” adds “Global Voice Analytics Market Size study, by Application, Component, Deployment Mode, Organization Size, Vertical and Regional Forecasts 2019-2026” reports to its database.

Voice Analytics Market:

Executive Summary

Global Voice Analytics is valued approximately USD 550.3 billion in 2018 and is anticipated to grow with a healthy growth rate of more than 19.4% over the forecast period 2019-2026. Voice analytics refers to the process of evaluating recorded calls to collect information.  Voice analytical is done to improve communication and future interaction with customers. In order to resolve customer issues or concerns, resulting in increased sales as well as improved customer satisfaction, Various market players adopting smart technology of voice analytics. Speech analytics provides quality of analysis to recorded phone conversations of the company and its customers. In addition, it can recognize the areas where contact center managers may require additional training or tutoring and automatically monitor the customer service provided on calls. This tremendous growth of urbanized industrial sector encourages the growth of voice analytics market over the forecast period of 2019-2026.

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The regional analysis of global Voice Analytics is considered for the key regions such as Asia Pacific, North America, Europe, Latin America and Rest of the World. The North America is the leading region across the world. Factors such as, rising population & urbanization, rapid industrialization, increase in focus on innovations obtained from R&D and technology, witnessed to expand the growth of Voice Analytics market over the forecast period of 2019-2026.

Major market player included in this report are: 
Verint Systems 
Beyond Verbal

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:

By Application: 
Sentiment Analysis 
Sales & Marketing 
Risk & Fraud Detection 
Call Monitoring 

By Component: 

By Deployment Mode: 

By Organization Size: 
Small & Medium Sized Enterprise 
Large Enterprise

By Vertical: 
Banking, Financial Services, and Insurance 
Retail & Ecommerce 
Government & Defence 

Furthermore, years considered for the study are as follows:

Historical year – 2016, 2017 
Base year – 2018 
Forecast period – 2019 to 2026

Target Audience of the Global Voice Analytics in Market Study:

Key Consulting Companies & Advisors 
Large, medium-sized, and small enterprises 
Venture capitalists 
Value-Added Resellers (VARs) 
Third-party knowledge providers 
Investment bankers 


For further information on this report, visit –


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